Shipping policy
Shipping Policy
Order Processing
Orders are typically processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Delivery Times
We ship via major carriers including UPS, FedEx, and USPS. Estimated delivery times:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Freight/LTL: 7-14 business days (for large orders)
Shipping Rates
Shipping costs are calculated at checkout based on order weight, dimensions, and destination. Free shipping may be available on qualifying orders.
Tracking Information
Once your order ships, you will receive an email with tracking information. Please allow 24-48 hours for tracking to update.
Shipping Restrictions
We currently ship within the United States. Some items may have shipping restrictions due to size or weight.
Damaged Shipments
If your order arrives damaged, please contact us within 7 days at sales@360metalroofingsupply.com with photos of the damage.
Contact Us
For shipping questions:
Email: sales@360metalroofingsupply.com
Address: 7019 Burleson Road, Bldg 3, Austin TX 78744